Ask the Expert :: What are the benefits from purchasing a water softener from a dealer rather than online?

Why should I purchase my water softener from a brick and mortar water dealer instead of ordering it online?

Answer:

This is a great question! There are a lot of great deals on the internet, and so it is important to consider all of the facts when comparing an online price to a quote you get from a local water softener dealer. Here are some of our top reasons for why you may prefer to shop with us rather than an online competitor:

1.  We are a local company. When you buy from us, you are also supporting local commerce and investing in your local community.

2. We have a physical address that you can visit if you’d like to view your equipment before you buy it. We are also available by phone or email to answer any questions that you may have about what water softener is the best fit for your specific situation. In fact, even if we aren’t doing the installation for you, we would like to be available if you have any questions and we will give you a direct phone number to one of our installers.

3. We will sell you a fully built water softener. Often, online companies will ship you the water softener in pieces that require some assembly.

4.  We will also include all of the drain line and brine line needed for your install. Just tell us how much you need and we will cut it for you on the spot!

5.  We are knowledgeable on the water conditions of the Twin Cities and will program your water softener for you to ensure that all of the settings are correct for your area’s water hardness. We will also ensure that your equipment is operating at the optimum efficiency.

6. If you ever have a warranty issue you know that you can call us for immediate resolution. We contact the manufacturer on our customer’s behalf to make sure that all warranty issues are handled accurately and as quickly as possible.