Peterson Salt & Water Treatment Co. Office

Customer Reviews

“Even though I have a Commers unit, I chose to work with your company due to your great reviews (Commers didn’t have particularly good reviews) – Your honest, no-pressure sales/service approach is appreciated!”

Victoria - Mounds View

“Great! They delivered salt for a softener that they installed for me a few years ago. They were on-time and polite. They stacked the salt bags next to the softener for me so it would be easy for me to pour the bags in if the grandkids can’t come over! Nice guys.”

Janice - Plymouth

“I like their smaller 25 lb. salt bags because I can lift them and price is fair. Repairs have been prompt, efficient and done right the first time. We feel well taken care of by Peterson.”

Virginia - Wayzata

“I was very pleased with my experience as a whole with your company, especially A.J. who did the install this morning. He was on time and did a good job installing my unit efficiently as well as being very personable and answering all my questions cheerfully. I will recommend your company and equipment whenever the chance arises. Thank you for the great service and reasonable prices.”

Matt - Shakopee

“On-time and fast installation. I will be requesting salt delivery through them. It is just as cheap as getting it myself, but with no heavy lifting for me!”

Doreen - Maple Grove

“We had an awesome experience with Peterson Salt Co. We found them online as we needed to replace our water softener. From John’s expertise in explaining and answering my questions for the sale to AJ’s knowledge and professionalism at the install, we couldn’t be more pleased with their service. We will recommend them to our friends and family.”

Janel - Belle Plaine

Thank YOU for all the feedback!!!

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“I called for water softener information and got a quote on the phone. There was no sales pressure. They gave me plenty of information about the brand of softeners they provide and the benefits of a good softener vs. one from a big box store. The installation went smoothly. They removed an old, broken softener, fixed up the plumbing and installed the new one. They also brought in the salt and filled it for me which was nice. I am writing this several months later and enjoying the soft water. Much better than we had in the past with either of our two previous softeners. Overall a very good experience.”

Peter - Edina

“I really like these guys! They were very careful in their work, gave me a fair price and discouraged me from buying more than I needed.  I checked the Web and thought I got a great price on a high-quality unit.”

Kristin – St. Louis Park

“No problems. Prompt, tidy and courteous salt deliveries.”

Elizabeth - Wayzata

“My water softener installation was scheduled for 10:00 – 11:00 a.m. Peterson Salt’s installer arrived at 10:00 a.m., got right to work, and was finished a little after 11:00 a.m. He also took out the old unit, cleaned the work area and delivered 6 bags of salt. He was gone by 11:30 a.m. The unit works great and the installation was efficient and professional–I couldn’t have asked for more!”

Eric – Chanhassen

“I thought I had to replace my water softener. Peterson Salt came out and fixed it for me in less than an hour. I was ready to have them install a new one and was very pleased that they even offered to fix my system rather than replace it! They were very reasonably priced and polite, and I plan on using them again when it’s time to replace my water softener system.”

Chris – St. Louis Park

“I had two companies come out to look at a leaking water softener. The first company spent five minutes looking at the softener unit and said I needed a new one, then charged me $94.

Tom, the owner at Peterson Salt and Water Treatment, took a half hour exploring all the possibilities of repair. He explained everything he was doing, and concluded that he would attempt to replace a part on the softener to see if that resolved the issue. I was not charged for this visit.

I really appreciated that Tom took time to explore any cheaper alternatives before replacing the whole unit. He also quoted me a much more competitive price to replace the water softener than the others! Marc, one of Tom’s employees, came a day earlier than promised to remove the old unit and install the new unit, and he was great in every way.

This was one of the best–if not the best service experience–I’ve ever had.”

Kent – Crystal

“Peterson Salt was very upfront about all fees, services, warranties, etc. I like the price the best, and that I was able to get a final bill quoted over the phone. The fact that they didn’t try to sell us stuff we didn’t need was splendid!”

Richard – New Brighton

“Easy to place order by phone. Agreed on a day and window for salt delivery, and the delivery was made to my home during the window.”

Mina - St. Louis Park

“I had a somewhat unusual request of removing the reverse osmosis water system from a townhouse I’m renting out. When I called Peterson Salt & Water Treatment and told them what I needed, the friendly employee on the phone said she would check into whether they could perform that sort of work and get back to me.  She called back within the hour to schedule the removal–no crazy, high-pressure sales tactics to get me to repair or replace it. The person performing the work arrived on time, was very friendly and professional, and removed the RO system in less time than they quoted me on the phone.  I could not be happier!”

Thomas – Minneapolis

“Marc came out and replaced our water softener with a new Fleck model, then re-routed some of the existing plumbing for a better fit. He stayed longer than planned to make sure it was finished correctly, but didn’t charge any extra for the time put in, and he cleaned up after himself.

Tom Peterson answered all our questions and did not pressure us into buying or upgrading at all. We chose to go with a little larger model on our own, just to have it cycle less often. Overall, we were very happy with the installation and are glad to have soft water again!”

Sherrie – Brooklyn Park

“I called Peterson Salt and spoke with Tom Peterson about the type of water softener we would need for the new house for our family of 5. He was very knowledgeable and helpful. His company is reasonably priced, and the installer was very polite and on time. I would highly recommend this company to anybody who is in the market for a water softener.”

Melodee – Eden Prairie

“We are very happy with the water softener and service provided by Peterson Salt and Water Treatment!!  The office staff was helpful and friendly, and AJ, the installer, was extremely nice, professional and competent. They also carry a very reliable, highly ranked water softener system at a reasonable price!”

Jeff – Waconia

“Marc was amazing! He figured out how to get around the problems that had stopped us from installing a softener before; located the pipes no one else could find; explained the system and how it worked and got us a good price. He was also very personable and returned calls promptly.”

Kris – Minnetonka

“Tom was on time and very polite. He indicated that the softener was working fine, and that no other work on the softener was necessary at the time. He filled the softener for us and only charged us for the salt–no service charge. I would highly recommend Tom and his company.”

Paul – Chanhassen

“Very smooth. I called them on Friday to install on Monday. In the initial call, Michelle and I discussed different models and their pros and cons (very objectively–no ‘up-selling’–just a conversation about what we wanted.) The installation was neat and on time, and everything was pretty painless.”

Linda – Robbinsdale

“These people did everything right and in several ways went out of their way to make sure that GREAT service was provided. I very much appreciate how with every step Michelle in the office was very knowledgeable, courteous, and respected me and my time. There was no sales pitch or pressure to sell me a new softener, her only interest was in helping in any way she could.

The following day, AJ called to get more information about the type of valve and resin tank. He was extremely good at providing instructions on how to determine the answers to the questions I didn’t know. AJ went out of his way to answer any questions I had and gave a summary of steps to take in case I had concerns come up.”

Paul – Minnetonka